Business Coaching Process

We tailor the coaching process to each clients specific needs:

Exploratory meeting
Coaching proposal/agreement (aligned with NLI requirements)
– customisation of the coaching framework (based on mandate)
– require input from management
– coaching package
– fees
Matching (coach and coachee)
Client engagement letter (brief overview)
– role clarification coach and client (coachee)
– required input from management

– length of sessions
– duration of the coaching programme
– session preparation
– confidentiality
– commitment requirements
– reporting requirements

Exploratory meeting
Coaching proposal/agreement (aligned with NLI requirements)
- customisation of the coaching framework (based on mandate)
- require input from management
- coaching package
- fees
Matching (coach and coachee)
Client engagement letter (brief overview)
- role clarification coach and client (coachee)
- required input from management
- length of sessions
- duration of the coaching programme
- session preparation
- confidentiality
- commitment requirements
- reporting requirements
Pre-Coaching preparation and reflection
Coaching starts
Contracting coaching vision and goal setting
Coaching continues
End-stage coaching
Final reporting

– length of sessions
– duration of the coaching programme
– session preparation
– confidentiality
– commitment requirements
– reporting requirements

Session 1-3

Start coaching

Session 4

Team coaching - aligning the team and leader

Session 5-7

Midway coaching

Session 8

Team coaching

Session 9

Midway report and Feedforward*

Feedforward* Meeting

Submit final report and determine next steps

(Source: Permission from Outperformance/Elven Thayser for the use of Business Coaching Process and templates).

Source: Feedforward* Peter W. Dowrick).