Business Coaching Process

We tailor the coaching process to each clients specific needs:
  • Exploratory meeting
  • Coaching proposal/agreement (aligned with NLI requirements)
    – customisation of the coaching framework (based on mandate)
    – require input from management
    – coaching package
    – fees
  • Matching (coach and coachee)
  • Client engagement letter (brief overview)
    – role clarification coach and client (coachee)
    – required input from management 
    – length of sessions
    – duration of the coaching programme
    – session preparation
    – confidentiality
    – commitment requirements
    – reporting requirements
  • Pre-Coaching preparation and reflection
  • Coaching starts
  • Contracting coaching vision and goal setting
  • Coaching continues
  • End-stage coaching
  • Final reporting

Once tailored, example coaching sales leaders process:

Session 1-3
Start coaching
Session 4
Team coaching – aligning the team and the leader
Session 5-7
Midway coaching
Session 8
Team coaching
Session 9
Midway report and Feedforward*
Session 10-12
End-stage coaching
Feedforward* meeting
Submit final report and determine next steps

(Source: Permission from Outperformance/Eileen Thayser for the use of Business Coaching Process and templates)
(Source: Feedforward* Peter W. Dowrick)

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